Frequently asked questions
What program is right for me?

Transform Level 1: Beginner

Starting or re-starting your fitness journey can feel daunting, we've all been there.
Whether you're new to fitness or returning after a break, Transform Level 1 is designed for you.

Featuring a program to gradually increase in intensity, helping you build a strong foundation and get comfortable with regular workouts.

Transform Level 2: Intermediate

Ready to take your fitness to the next level? Transform Level 2 is perfect for those with some fitness experience looking for a greater challenge.

This program includes more focus on increasing intensity levels designed on increasing overall strength and fitness, benefiting from a mix of strength and high intensity interval training.

Transform Level 3: Advanced

Ready to push your fitness to the highest level? Transform Level 3 is perfect for the seasoned trainer who is ready for the challenge.

This program focuses on enhancing your strength and overall fitness. Benefit from a mix of strength training and high-intensity interval training.

Enjoy a 3 month access period on all three levels allowing you 8 weeks of 28-minute workouts and a customisable meal plan to support your progress. PLUS access to our Lifestyle section!

If you still feel stuck, shoot us an email at and our customer service team will help you out.

How long do I have access to the program for?

It depends on which program you purchase. See below for access times.

  • Transform levels - 3 months
  • Pregnancy - 9 months
  • Postpartum - 6 week
  • HIIT Pilates - 8 weeks

Please note that your access period commences from date of purchase. We recommend not purchasing in advance so you have the correct time to complete your challenge.

When will I receive access to the app?

You’ll receive app access immediately! Keep an eye on your inbox for an email from us with all the information you need to get started in the Transform by Fitaz App.

Do I need equipment?

Yes, to complete the following programs and increase strength, you will need:

Level 1, 2 + 3:


  • 500g - 1kg Dumbbells
  • Yoga mat
  • 2 x yoga blocks


  • 1kg Dumbbells
Can I start at any time?

Yes, when you can purchase a Transform Challenge or Program and start the program at any time, we suggest starting on a Monday so that your workouts will run from Monday to Friday.

During the year we also hold Global Start Date community challenges where we encourage everyone to start at the same time to help motivate one another on your new journey and thrive from our online community.

You can reset or edit your start date at any time by clicking on the ‘settings icon’ in the top left corner of the Transform tab on the app.

*Please note this will not restart your access period.

Can I use Transform workouts in the gym?

All our programs are designed for home workouts, but if you prefer the gym, you can certainly adapt the exercises to fit the equipment available there. While we don’t offer specific gym programs, you can modify the intensity and use gym equipment to suit your workout needs.

Is the nutrition family friendly?

Yes, we have 1000’s of mums all over the world currently using the Transform program and are achieving results with the whole family on board.

Gone are the days of making one meal for yourself and a different one for the rest of the family, you can now utilise transform for the kids and your wife or husband with our wide range of recipes.

Our Dietitian has kids herself, so the majority of our meals are family approved!

The good news is, the whole family can use The Meal Builder and get the health benefits of balanced meals – and you can focus on meeting your nutrition goals.

Does this program suit all dietary requirements?

Yes, absolutely!

The program has a wide range of recipes to suit vegetarian, vegan, gluten free and dairy free which you can filter while browsing recipes.

Our recipes are extremely easy to alter if you would prefer to use an alternative along with the use of our meal builder you can create your own meals at home or when you venture out to fit within the guidelines of each phase of the program. 

Do you offer payment plans?

Yes, you can pay using After Pay on any of our products.

Still have a question?

Can't find the answer you're looking for? Get in touch with our team