Privacy policy

Updated Privacy Policy 12 June 2025

https://fitazfk.com/policies/privacy-policy

Fitaz Health PTY LTD t/as Transform by Fitaz understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy outlines how we protect and use the information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. “We,” “our” means Fitaz Health PTY LTD and its affiliates. “You,” “your,” “visitor,” or “user” means the individual accessing this site.

PERSONAL AND NON-PERSONAL INFORMATION

Our Privacy Policy outlines how we treat both your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non-personal information is data that cannot identify you. If you visit this website to browse or learn about our services, we may collect non-personal data from your browser. Since this information does not identify you, we may use it without restriction to improve our services and website experience.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?

Personal information identifies you as an individual (e.g. name, mailing address, email, phone number). We may collect personal information in the following ways:

When you send us a form, register, or complete a transaction
When you provide payment details or other transactional data
When you request access to our products or services
When you sign up for newsletters, participate in activities, or contact us

COOKIES AND TECHNOLOGY

Yes, we use cookies and related technologies (like web beacons) to enhance your browsing experience. Cookies help us remember you, store your preferences, and simplify processes like checkout and login. Web beacons allow us to monitor how you interact with our emails or website content.

Third-party vendors may also use cookies to collect anonymous statistics and help us improve our site and marketing performance. For example, Shopify and other apps (e.g. Shopify Email, Collabs, Audiences) may collect and use aggregated, anonymized data to enhance your experience and optimize your store’s performance. These tools do not share your store’s data with other merchants.

You may opt out of cookies through your browser settings, but doing so may limit your ability to fully use all features of our site.

HOW DOES FITAZ HEALTH PTY LTD USE PERSONAL INFORMATION?

We may use your personal information to:

Provide access to our products, services, and content
Process transactions and provide support
Improve your experience and personalize your communications
Share updates, offers, and marketing messages tailored to your interests
Fulfill legal and regulatory requirements
Conduct internal analytics and improve our business offerings
Protect the safety, rights, and property of our users and company

We may combine your online data with offline information or de-identify your personal data for internal use, transforming it into non-personal data.

DOES FITAZ HEALTH PTY LTD SHARE PERSONAL INFORMATION?

We do not share your personal information with unrelated third parties without your permission, except as outlined below:

We may share data with trusted third-party vendors or contractors working on our behalf (e.g., payment processors, email platforms, analytics providers). These parties are required to keep your information confidential.
If required by law, court order, or legal process, we may disclose your personal information.
We may disclose your information if necessary to enforce our terms, protect users or prevent harm.
In the event of a business sale, merger, or acquisition, your data may be transferred as part of that transaction.
When using third-party advertising platforms (e.g. Meta, Google Display Network), we may use cookie data to serve personalized ads. These platforms may track your behavior across other sites.

Please note that if you interact with third-party ads or click external links, their privacy policies will govern your experience—not ours.

SHOPIFY DATA PRACTICES (UPDATED JULY 25, 2025)

Fitaz Health PTY LTD uses Shopify to power our online store. Effective July 25, 2025, Shopify’s updated Terms of Service and Data Processing Addendum clarify that:

Shopify may use customer data from apps like Shopify Email, Shop channel, Audiences, Search & Discovery, and Collabs to improve your shopping experience and business outcomes.
Data is used in aggregated and anonymized form to enhance performance.
Shopify does not share your store data with other merchants.

We recommend reviewing Shopify’s Terms of Service and Data Processing Addendum for full details.

COMMUNICATIONS

We may contact you by email, phone, or mail to share updates, offers, or respond to your inquiries. If you use forms or features on our site that request a reply, we may respond with an email that includes your personal information.

Note: Email is not always secure. We cannot guarantee protection against unauthorized access or interception.

SECURITY

We maintain industry-standard technical and organizational security measures to protect your data. Only authorized staff and vendors have access to your personal information, and they are required to treat it as confidential. However, no online transmission is fully secure, so we cannot guarantee absolute protection.

LINKS TO OTHER WEBSITES

Our site may include links to external websites. Fitaz Health PTY LTD is not responsible for the privacy policies or content on those third-party sites. Please review their policies before sharing any personal information.

PUBLIC DISCUSSIONS

If you post in any public areas of our website or social platforms, those contributions become publicly accessible. Do not post sensitive or confidential information in public forums.

YOUR RIGHTS: ACCESS, UPDATE, OR DELETE

You may access, correct, update, or delete your personal information by contacting us at support@fitazfk.com. You may also unsubscribe from email communications at any time via links in the email or by contacting us.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us and we will promptly delete the information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will appear in this section, and for significant changes, we may also include a notice on our homepage. Your continued use of our site after updates constitutes your agreement to the revised policy.

Questions or Concerns?

Please reach out to us anytime at support@fitazfk.com.